Published research
Hood, Karen, Christopher Hopkins, Kevin Shanahan, and Kristina Lindsey Hall (2015), “The Influence of Interactivity on Visit and Purchase Frequency: The Moderating Role of Website Informational Features” (forthcoming, Journal of Internet Commerce).
Lindsey, Kristina K., Deborah Spake, and Mathew Joseph (2011), “Young Adults and US Healthcare Reform: Views and Marketing Strategy,” Journal of Medical Marketing, 11(4), 312-19.
Lindsey Hall, Kristina, Thomas L. Baker, Tammy Hunt, Martha Andrews, and Adam Rapp (2015), “The Importance of Product/Service Quality for Frontline Marketing Employee Outcomes: The Moderating Effect of Leader-Member Exchange (LMX),” Journal of Marketing Theory and Practice, Forthcoming.
Lindsey, Kristina K., Deborah Spake, and Mathew Joseph (2011), “Young Adults and US Healthcare Reform: Views and Marketing Strategy,” Journal of Medical Marketing, 11(4), 312-19.
Lindsey Hall, Kristina, Thomas L. Baker, Tammy Hunt, Martha Andrews, and Adam Rapp (2015), “The Importance of Product/Service Quality for Frontline Marketing Employee Outcomes: The Moderating Effect of Leader-Member Exchange (LMX),” Journal of Marketing Theory and Practice, Forthcoming.
invited publicationsRichey, R. Glenn, Tyler R. Morgan, Kristina K. Lindsey, and Alyssa Yoon (2014), “Big Data in Supply Chain Partnerships,” CSCMP Hot Topics (August Issue).
Richey, R. Glenn, Tyler R. Morgan, Kristina K. Lindsey, Frank Adams, and Chad Autry (2014), “Global Managerial Perceptions of Big Data Strategy in Supply Chain Management,” CSCMP White Paper (forthcoming). RESEARCH in progressLindsey Hall, Kristina and Thomas L. Baker, “The Motivations for Consumer Participation in Collaborative Consumption,” (Target: Journal of Service Research; drafting manuscript).
Morgan, Tyler R., R. Glenn Richey, Kristina Lindsey Hall, Chad Autry, and Frank Adams, “Big Data in Global Supply Chain Relationships: The risks of being US-Centric When Approaching Big Data,” Council of Supply Chain Management Professionals, (Target: Business Horizons; drafting manuscript). Ogilvie, Jessica, Kristy Reynolds, and Kristina Lindsey Hall, “Abandonment Issues: Exploring Online Shopping Cart Abandonment,” (Target: Journal of Retailing; drafting manuscript). Reynolds, Kristy, Jessica Ogilvie, and Kristina Lindsey Hall, “Introducing Self-Service Technology in a Traditional Service/Salesperson Environment: Retail and Restaurant Encounters,” (Target: Journal of Consumer Research; third data collection forthcoming). Richey, R. Glenn, Tyler R. Morgan, Kristina Lindsey Hall, “A Qualitative Exploration of Big Data in International Supply Chain Management: Key Success Factors and a Call for Research,” (Target: Journal of Business Logistics; finalizing manuscript). Thomas L. Baker, Tracy Meyer, and Kristina Lindsey Hall, “The Influence of Customer Perceived ‘Fit’ of Employee Appearance and Organizational Brand Personality on Commitment and Post Service Failure and Recovery Satisfaction,” (Target: Journal of Retailing; second data collection forthcoming). |
RESEARCH under reviewBaker, Thomas L. and Kristina Lindsey Hall, “The Influence of Incidental Similarities on Service Encounter Expectations and Outcomes,” (Invited Revision, Journal of Service Research).
Ibrahim Abosag, Thomas L. Baker, and Kristina Lindsey Hall, “Antecedents and Consequences of Liking in Service Relationships,” (Submitted, International Business Review). research grantsMorgan, Tyler R., R. Glenn Richey, Kristina K. Lindsey, Chad Autry, and Frank Adams, “The What, How and Why of Big Data in Supply Chain Relationships: A Structure, Process, and Performance Study,” Council of Supply Chain Management Professionals.
Reynolds, Kristy, and Kristina Lindsey Hall, “The Dimensions, Role, and Influence Of Consumers’ Use of Self-Service Technologies (SST) in the Customer-Provider Dyad,” Summer Excellence in Research (SEiR) Program, Summer 2015. |
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