Contact me for a copy of my CV.
Email: krislindseyhall@gmail.com | lindseyhall@lsu.edu
Phone​: 225-627-3571
LinkedIn: https://www.linkedin.com/in/krislindseyhall 
Faculty Page: www.lsu.edu/business/marketing/about/faculty.php
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Kristina "Kris" Lindsey Hall, Phd

Kris Lindsey Hall is an Assistant Professor of Marketing at Louisiana State University. Kris received her PhD and M.S. in Marketing from The University of Alabama where she also worked as a graduate research and teaching assistant and graduate marketing consultant. Additionally, Kris has instructed Consumer Behavior and Marketing Management at the undergraduate level. Kris received her B.B.A. in Marketing from St. Mary’s University in San Antonio, Texas, where she graduated as a Greehey Scholar, and received both the Presidential Award and the Dean’s Future Leader Award. 

As an organizational frontlines and service marketing researcher, Kris' three primary areas of interest fall at the intersection of the marketing strategy and consumer behavior research domains, including:
  • Frontline employee-customer interactions (emphasis on service failure and recovery)
  • Research at the sales-service interface
  • The role and influence of technology integration on service management 
Her dissertation titled "An Investigation into the Dimensionality of the Collaborative Economy from a Service-Dominant Logic Perspective" develops a typology for the Collaborative Economy (CE), explores the collaborative consumption (CC) marketplace within the CE, and empirically investigates a model of the drivers of CC for consumers. 

Kris’ research has been accepted or published in the Journal of Marketing Theory and Practice, International Journal of Physical Distribution & Logistics Management, Journal of Internet Commerce, International Business Review, and the Journal of Medical Marketing with others being prepared for submission. 

Kris has received three grants and a fellowship to pursue her research, which has been presented at international, national, and regional conferences. Previously, she gained professional experience in marketing, branding, customer-service, and cost-control administration in the hospitality, financial services, and petrochemical industries.

Outside of the office and classroom, Kris can be found spending time with her husband, Stephen (a fellow foodie and Texas native), hanging out with their many dogs, or visiting with friends. Kris also loves warm weather, spicy foods, red wine, and traveling new places.

Education:

Doctor of Philosophy, Marketing
The University of Alabama, Tuscaloosa, Alabama             
Manderson Graduate School of Business

Master of Science, Marketing
The University of Alabama, Tuscaloosa, Alabama
Manderson Graduate School of Business

Bachelor of Business Administration, Marketing          
St. Mary's University, San Antonio, Texas                         
Bill Greehey School of Business

Educational Experiences Abroad:  
  • International Business Seminars Recruiter, Winter MBA Faculty 2016
  • Study Abroad in Malta, Gozo, and Sicily, Spring 2011
  • Education First Ultimate Tour of Europe, Summer 2009

More information:

My Research

Teaching

Conferences & Presentations

Honors, Awards, & Service

Experience & Coursework

References