KRIS LINDSEY HALL, PHD
  • About Kris
  • Research
    • All Research
    • Presentations, Conferences & Consortia
  • Honors, Awards, & Service
  • Experience & Courses
  • Teaching
    • MKT 4451: Marketing Management - LSU
    • MKT 330: Consumer Behavior - UA
  • Contact Me

Research


As an organizational frontline and services marketing researcher, my three primary areas of interest fall at the intersection of the marketing strategy and consumer behavior research domains, including:
  • Frontline employee-customer interactions (emphasis on service failure and recovery)
  • Research at the sales-service interface
  • The role in and influence of technology integration on consumer behavior and service management ​

All Research

PUBLICATIONS, ResEarch UNDER REVIEW & ONGOING PROJECTS

Presentations & Consortia

PRESENTATIONS, CONFERENCES, & DOCTORAL CONSORTIA

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