KRIS LINDSEY HALL, PHD
  • About Kris
  • Research
    • All Research
    • Press and Media Mentions
    • Presentations, Conferences & Consortia
  • Honors & Service
  • Experience & Courses
  • Teaching
    • MKT 4451: Marketing Management - LSU
    • MKT 330: Consumer Behavior - UA
  • Contact Me

Research


As an organizational frontline and service marketing researcher, my primary areas of interest fall at the intersection of the marketing strategy and consumer behavior research domains, including:
  • Stakeholder engagement and multi-actor collaboration
  • Firm strategy at the sales-service interface
  • The role and influence of interdisciplinary research for service management 
  • Frontline employee-customer interactions (emphasis on service failure and recovery)

All Research

PUBLICATIONS, ResEarch UNDER REVIEW & ONGOING PROJECTS

Presentations & Consortia

PRESENTATIONS, CONFERENCES, & DOCTORAL CONSORTIA

Press and News

press releases and media mentions 

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